MantisBT - Third-party Modules
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0000934Third-party ModulesHelpdeskpublic2011-08-26 08:162014-06-13 20:14
Assigned Tocaseydk 
PlatformOSOS Version
Product Version 
Target VersionFixed in Version 
Summary0000934: Help desk X Add Log error message
DescriptionHelp desk module will add new items and logs, but at the top of the screen it will say (X Add Log), it does record the entry but no email is generated once the new item is created so no notification is sent out. This happens when creating a new item or creating a log for any help desk item

Any suggestions,

thank you very much for all the hard work
TagsNo tags attached.
Attached Filespng helpdesk.png (152,621) 1969-12-31 16:00

2014-06-13 20:13   
This was resolved in development a while ago:

Issue History
2011-08-26 08:16andres925New Issue
2011-08-26 08:16andres925File Added: helpdesk.png
2011-08-28 20:21caseydkProjectv2.3 Release (Closed) => Third-party Modules
2011-08-28 20:21caseydkCategory-- none specified -- => Helpdesk
2011-08-28 20:21caseydkProduct Version2.3 =>
2014-04-05 17:42caseydkCategoryGeneral => Helpdesk
2014-06-13 20:13caseydkNote Added: 0003470
2014-06-13 20:13caseydkStatusnew => resolved
2014-06-13 20:13caseydkResolutionopen => fixed
2014-06-13 20:13caseydkAssigned To => caseydk