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2020-06-05 00:49 PDT

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IDProjectCategoryView StatusLast Update
0001303Pending RequestsReportspublic2014-04-05 17:36
Assigned To 
Product Version 
Target VersionFixed in Version 
Summary0001303: Unreadable PDF files on reports
DescriptionReport affected:
Overdue Tasks

When the link is executed, the file downloads and Adobe reader opens by default and I get an error message saying "There is an error opening this document. The file is damaged and could not be repaired."

I am using Adobe Rewader version 10.1.6 and I have also used Adobe Acrobat v.10 to open the file with the same results.

This is repeatable every time.
Additional InformationPLEASE NOTE;

If I use the file manager on my web server and open the file directly from the directory where it is stored on the server, I can see the file.
TagsNo tags attached.
Attached Files




caseydk (administrator)

With your web2project install (via ftp,ssh or whatever), can you go to the files/temp directory and see the contents? Your pdf files should be there with crazy complex names. Please try to download and open one of those directly and let me know the result.


GQQSER (reporter)

Yes the file opens when I go to the file manager on the server. But it still says it's corrupt when it initially executes.

Also, I cannot get the 403 permission error to stop even if I set the permissions on all folders to 755.(i did not keep them there)

-Issue History
Date Modified Username Field Change
2013-04-08 14:45 GQQSER New Issue
2013-04-08 21:45 caseydk Note Added: 0002887
2013-04-09 05:17 GQQSER Note Added: 0002888
2013-05-22 22:44 caseydk Project v3.0 Release => Pending Requests
2014-04-05 17:36 caseydk Category General => Reports
+Issue History