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ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||
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0000934 | Third-party Modules | Helpdesk | public | 2011-08-26 08:16 | 2014-06-13 20:14 | ||||||||
Reporter | andres925 | ||||||||||||
Assigned To | caseydk | ||||||||||||
Priority | normal | Severity | major | Reproducibility | always | ||||||||
Status | resolved | Resolution | fixed | ||||||||||
Product Version | |||||||||||||
Target Version | Fixed in Version | ||||||||||||
Summary | 0000934: Help desk X Add Log error message | ||||||||||||
Description | Help desk module will add new items and logs, but at the top of the screen it will say (X Add Log), it does record the entry but no email is generated once the new item is created so no notification is sent out. This happens when creating a new item or creating a log for any help desk item Any suggestions, thank you very much for all the hard work | ||||||||||||
Tags | No tags attached. | ||||||||||||
Attached Files |
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caseydk (administrator) 2014-06-13 20:13 |
This was resolved in development a while ago: https://github.com/caseysoftware/web2project-helpdesk |
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Date Modified | Username | Field | Change |
---|---|---|---|
2011-08-26 08:16 | andres925 | New Issue | |
2011-08-26 08:16 | andres925 | File Added: helpdesk.png | |
2011-08-28 20:21 | caseydk | Project | v2.3 Release (Closed) => Third-party Modules |
2011-08-28 20:21 | caseydk | Category | -- none specified -- => Helpdesk |
2011-08-28 20:21 | caseydk | Product Version | 2.3 => |
2014-04-05 17:42 | caseydk | Category | General => Helpdesk |
2014-06-13 20:13 | caseydk | Note Added: 0003470 | |
2014-06-13 20:13 | caseydk | Status | new => resolved |
2014-06-13 20:13 | caseydk | Resolution | open => fixed |
2014-06-13 20:13 | caseydk | Assigned To | => caseydk |