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IDProjectCategoryView StatusLast Update
0000934Third-party ModulesHelpdeskpublic2014-06-13 20:14
Assigned Tocaseydk 
Product Version 
Target VersionFixed in Version 
Summary0000934: Help desk X Add Log error message
DescriptionHelp desk module will add new items and logs, but at the top of the screen it will say (X Add Log), it does record the entry but no email is generated once the new item is created so no notification is sent out. This happens when creating a new item or creating a log for any help desk item

Any suggestions,

thank you very much for all the hard work
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caseydk (administrator)

This was resolved in development a while ago:

-Issue History
Date Modified Username Field Change
2011-08-26 08:16 andres925 New Issue
2011-08-26 08:16 andres925 File Added: helpdesk.png
2011-08-28 20:21 caseydk Project v2.3 Release (Closed) => Third-party Modules
2011-08-28 20:21 caseydk Category -- none specified -- => Helpdesk
2011-08-28 20:21 caseydk Product Version 2.3 =>
2014-04-05 17:42 caseydk Category General => Helpdesk
2014-06-13 20:13 caseydk Note Added: 0003470
2014-06-13 20:13 caseydk Status new => resolved
2014-06-13 20:13 caseydk Resolution open => fixed
2014-06-13 20:13 caseydk Assigned To => caseydk
+Issue History